Cricut promised us a new foil system without the need of heat and with new pressure technology. It sounds promising.
In practice, the release of the Foil Transfer Kit was a bit of a disaster. Obtaining the product seemed next to impossible except for the few who did get it. Cricut continues to have fulfillment issues with many people stuck in the processing stage.
Lucky me, I obtained the Foil Transfer Kit system. The price seems right. At just $39, that's nearly identical to We R Memory Foil Quill which retails anywhere from $39.99-$49.99. The foil is a little pricey retailing from $7.99-$12.99. But again, this is in line with other foiling systems.
And then I went to use it. And what did I get?
Stuck on preparing. And nothing can fix this problem. Currently, I can't use the foil in any way. Cricut's customer service since quarantine is nothing short of abysmal with wait times of over 2 hours on the phone, and nearly a week since receiving my product, there's been no e-mail response.
So... this is all I see... And this is all it will do.
Other work arounds I've tried including uninstalling Design Space and reinstalling it. Still no luck.
So I did what I thought was another solution, try to run Design Space from my iOS devices. As it turns out, the Foil Transfer Kit system is incompatible with iOS devices. Why? It's not only unclear but completely baffling. So many people exclusively use the iOS app, which means the Foil Transfer Kit completely alienates a huge segment of the population. Hopefully, this will be remedied soon, but as it stands, the Foil Transfer Kit is only for those with PC or Macs.
Now, to be fair, some people can get their Foil Transfer Kit to work just fine. Me. Nothing. And Cricut is impossible to get in contact with leaving me with nothing but a nice paper weight and shimmery paper. This is the most disappointed I've ever been with Cricut, and I hope they remedy these problems ASAP. So by all means purchase the Foil Transfer Kit, but know that the current Design Space makes this purchase a pricey gamble.
Just purchased this thru hsn for a gift. Hope its going to work. Maybe their video will help you too
ReplyDeleteHello! Great blog btw! I was also having the exact same issue BUT I did some digging and found out that it was because I was using the wrong dial! As per the cricut help page, you have to always use the "custom" dial and select the material on your computer even if your material is on the dial. Give it a try! Hope it works for you too 😊
ReplyDeleteThe custom setting worked!
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